Grant Logan Grant Logan Grant Logan

 

Terms and Conditions

The following terms and conditions do not affect your statutory rights.

Hallmarking

All items sold are stamped by Grant Logan with his personal mark, then despatched to the Edinburgh Assay Office for official hallmarking, guaranteeing you that the purity of the gold is as stated.

Diamonds

All diamonds used are VS2 - SI1 brilliant cut diamonds which are beautifully clear stones and have no visible inclusions to the unaided eye. Under x10 magnification minor inclusions could be visible.

All our diamonds are sourced from a reputable supplier, who guarantees that these diamonds are purchased from legitimate sources not involved in funding conflict, in compliance with UN resolutions.

Delivery

Full details are provided when placing your order as to the estimated delivery time of your chosen pieces. Please remember that the very nature of this business means that great care goes into the making of each piece, therefore we cannot offer a quicker service than stated.

We reserve the right to refuse an order. No order is confirmed until our written acceptance is given.
All prices shown are in GB pounds sterling and include FREE delivery via Royal Mail Special Delivery within the UK or the equivalent insured delivery worldwide. Packages will require to be signed for upon receipt.

Import Tax

Some countries charge additional import tax, this varies from country to country. These charges are levied on goods that enter your country and we have no control over them. Please ensure that you are aware of any additional import charges before ordering. If you are unsure you should contact your local customs office.

Returns

Under the conditions set out in the EEC directives on distance selling:
We will provide written confirmation via email of orders received, with confirmation of estimated despatch date.

We offer a 7 day customer 'cooling off' period and right to cancel*

We give a right to return goods if not satisfied (provided they are still in 'new' condition) within 7 days of receipt and with the original packaging. All returns must be sent by insured mail at your expense.

*These rights are not applicable to any personalized goods or any items made specifically to order. This includes all items where specific stone or size choices are made. These orders cannot be cancelled and returns will not be accepted.

Please ensure you have your correct ring/finger size before placing your order. We will resize rings that do not fit, but there will be a charge for this service.

Please note that if you are returning goods from overseas please ensure you mark the parcel as 'RETURNED GOODS' otherwise they will be subject to import duty.

Product Images and Information

We do our very best to ensure that the information featured on this site is as accurate as possible and provides all of the information necessary for ease of ordering. Images do not show the exact size of the jewellery, but provide a good representation and general nature of the products. We do our very best to ensure that the information featured on this site is as accurate as possible and provides all of the information necessary for ease of ordering.

We have included details, but as each piece is individually handmade then there will be minor variations. Full details of gem sizes and weights will accompany each receipt.

We reserve the right to alter the designs featured in these pages and we will up-date the web site from time to time in line with this. We reserve the right to change the availability of lines featured on the site at any time.
We reserve the right to alter prices at any time before the order is confirmed by us.

VAT

For customers ordering within the UK and EU prices are displayed inclusive of VAT. For customers in countries outside the EU prices shown exclude this VAT element.

Copyright

All of our designs are protected by design right and copyright and may not be copied or reproduced in any form. Any unauthorised use is an infringement of that legal copyright.

Contact Us

If you have any questions, please do not hesitate to contact us. You can email us on info@grantlogan.co.uk, alternatively, you can call on +44(0)1586 553588 or write to us at R. Grant Logan, Glenramskill, Campbeltown, Argyll, Scotland, UK. PA28 6RD

Privacy Policy

R Grant Logan does not disclose buyer's information to third parties. All details supplied by you will be treated with the strictest confidence and will not be passed onto a third party.
Any dispute regarding a purchase made from this site will be governed under Scottish law.


shopping basket